How to Set up Direct Email (SMTP)


From client interactions to community referrals, emails play a huge role in many placement professionals' workflows. By default, when you send emails through Senior Place, the email address it comes from is communications@findassistedliving.org. While this works for some users, most prefer their emails to come from their actual email address (e.g. jodi@exampleseniorplacement.com).


SMTP is a user-specific setting and requires each user to connect their email to their account. Follow this step-by-step guide to link your inbox:



How to Connect Your Gmail Inbox with SMTP


1) Navigate to My Settings > Email

  1. Navigate to the Profile menu
  2. Choose My settings
  3. Click Email

2) Click Connect Email Provider


3)  Select Google Workspace/Gmail

  1. Select Google Workspace/Gmail from the dropdown
  2. Click Connect to Google Workspace/Gmail

4) Allow Senior Place to Connect to Gmail

  1. Click Continue

  1. Select Allow

  1. Your inbox is now connected

How to Connect Your Outlook Inbox with SMTP


1) Navigate to My Settings > Email

  1. Navigate to the Profile menu
  2. Choose My settings
  3. Click Email

2) Click Connect Email Provider


3) Select Outlook.com

  1. Select Outlook.com from the dropdown
  2. Click Connect to Outlook.com

  1. Sign into the Outlook account you would like to connect.

  1. Your inbox is now connected

Have more questions? Feel free to reach out to us at support@seniorplace.com!