How to Set up Direct Email (SMTP)
From client interactions to community referrals, emails play a huge role in many placement professionals' workflows. By default, when you send emails through Senior Place, the email address it comes from is communications@findassistedliving.org. While this works for some users, most prefer their emails to come from their actual email address (e.g. jodi@exampleseniorplacement.com).
SMTP is a user-specific setting and requires each user to connect their email to their account. Follow this step-by-step guide to link your inbox:
How to Connect Your Gmail Inbox with SMTP
1) Navigate to My Settings > Email

- Navigate to the Profile menu
- Choose My settings
- Click Email
2) Click Connect Email Provider

3) Select Google Workspace/Gmail

- Select Google Workspace/Gmail from the dropdown
- Click Connect to Google Workspace/Gmail
4) Allow Senior Place to Connect to Gmail

- Click Continue

- Select Allow

- Your inbox is now connected
How to Connect Your Outlook Inbox with SMTP
1) Navigate to My Settings > Email

- Navigate to the Profile menu
- Choose My settings
- Click Email
2) Click Connect Email Provider

3) Select Outlook.com

- Select Outlook.com from the dropdown
- Click Connect to Outlook.com

- Sign into the Outlook account you would like to connect.

- Your inbox is now connected
Have more questions? Feel free to reach out to us at support@seniorplace.com!