How to Deactivate a User
Note: Deactivating a user may affect your next Senior Place invoice.
1) Navigate to Accounts Settings
Note: Only Administrator Users have access to these Settings.
- Click the settings cog in the upper right corner
- Click Settings
- Click User Accounts
2) Click "Edit" on the User
3) Click "Deactivate user"
4) Hide User (optional)
If you no longer want a user's name to show across the platform, you can Hide them from view. The one exception is that if they are still Assigned to a Client or Referral Contact/Organization, their name will still show.
Before Hiding a user, we'd recommend re-assigning any Clients or Referral Contacts/Organizations to a different member of your team.
Have more questions? Feel free to reach out to us at support@seniorplace.io!