All About Referral Pipelines

Note: You must be an account administrator to update these settings.



How to Add a Referral Pipeline


Note: Users on the Standard plan are limited to one referral pipeline. Users on our Premium plan can create an unlimited number of referral pipelines.


1) Navigate to Agency settings > Referrals


  1. Navigate to the profile menu
  2. Select Agency settings
  3. Choose Referrals
  4. Click Add referral pipeline

2) Input your Pipeline Name


  1. Input your pipeline name
  2. Click Create

3) Add Your Pipeline Stages


  1. Select + Add stage

  1. Input your stage name
  2. Click Create

4) Further Customize Your Pipeline


After creating your pipeline stages, you are able to further customize your pipeline by:

  1. Reorder your pipeline stages
  2. View your pipeline
  3. Renaming your pipeline
  4. Delete your pipeline
  5. Rename your pipeline stages
  6. Delete a pipeline stage
  7. Choose whether to include new referral sources in this pipeline

How to Add a Referral Source to Your Pipelines


From Within the Referral Source Profile


From within a referral source profile, select a stage option from your referral pipeline dropdown list.


On Your Pipeline


  1. Navigate to the Referrals module
  2. Select Pipelines
  3. Click + Add
  4. Choose Add on the source you'd like to add to that pipeline stage

How to View Your Pipelines


  1. Navigate to the Referrals module
  2. Choose Pipelines
  3. Select the pipeline you'd like to view

Have more questions? Feel free to reach out to us at support@seniorplace.com!